REFUND AND RETURNS POLICY

We at Ultraview.shop are committed to ensuring your satisfaction with our services. If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

Refunds are eligible within 3 days from the date of purchase.
To be eligible for a refund, your request must meet one or more of the following criteria:
    • Service interruption or technical issues beyond reasonable resolution.
    • Unauthorized charges or billing errors.
    • Failure to provide access to the subscribed content.

Non-refundable Items

  • Subscription fees for the period of service already provided.
  • Purchases made outside of our website or official channels.

How to Request a Refund

To initiate a refund request, please contact our customer support team at  med.salhi.ecom@gmail.com or +212606670815  Please provide the following information:
  • Your full name.
  • Order number or transaction ID.
  • Reason for the refund request.
  • Any relevant documentation or evidence to support your claim.

Refund Processing

Once your refund request is received and approved, we will process your refund within 2 days. The refund will be issued to the original payment method used for the purchase.

Returns Policy

As IPTV services are primarily digital and non-tangible, returns of purchased services are generally not accepted. However, if you encounter any issues with the service, please contact our customer support team for assistance.

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us
Our customer support team will be happy to assist you.

Changes to this Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.
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